Application FAQs
Answers to your common questions
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My spouse/partner doesn’t work. Do they still need to complete an application?
Yes, every proposed occupant over the age of 18 needs to complete a separate application. -
Do I have to pay a separate application fee for both myself and my spouse/roommate?
Yes, each proposed occupant over the age of 18 needs to pay the application fee. -
Is the application fee refundable if I don’t get approved?
No, the application fee is a non-refundable sum. The fee is charged for the performance of a service, not solely for the credit/background check. -
If I’m not approved, can I have a copy of my credit report?
Yes, you can contact Acranet to obtain a copy of your report. 800.304.1249 -
Are pet deposits refundable?
Yes, pet deposits are treated as additional security deposits and are refundable upon move-out, if there is no damage deemed to be caused by said pet(s). We will perform an extensive move-out walkthrough to compare the condition of the property prior to move-in and upon move-out. -
Are co-signers accepted? Does my co-signer need to complete a separate application?
Yes, in some circumstances co-signers will be accepted and will need to complete a full application and pay the $50 application fee. Co-signers must be able to prove that they can support the rent as well as their own household with a minimum of 700 credit score and must meet or exceed gross income of 4x the rent. -
What funds are required to move in?
Security deposit (plus pet deposits, if applicable), and first month’s rent. We also require proof of Renter’s Insurance and utility accounts setup in the renter’s name. -
What if I’ve never rented before?
In some cases, we can accept that you do not have a rental reference if you have good credit and/or a good verifiable source of income. In this event, we will increase the security deposit. Deposits may be increased up to three times the rent to overcome deficiencies in rental history.